Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags attached, and in its original packaging. You will also need the receipt or proof of purchase.

To initiate a return, please contact us at blitzandbro@gmail.com.

Please note that returns must be sent to the following address:

Printful
Parcs Lidostas
Mārupes novads, LV-2167
Latvia

If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package. Items returned without first requesting a return will not be accepted.

If you have any questions regarding returns, you can contact us at blitzandbro@gmail.com.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you received the wrong item. This will allow us to evaluate the issue and resolve it as quickly as possible.

Non-Returnable Items

Certain types of items cannot be returned, including:

Perishable goods (such as food, flowers, or plants)
Custom-made or personalized products
Personal care products (such as beauty products)
Hazardous materials, flammable liquids, or gases

If you have any questions about whether a specific item is eligible for return, please contact us before requesting a return.

Unfortunately, we do not accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you receive the item you want is to return the original item. Once your return has been accepted, you can place a separate order for the new item.

European Union 14-Day Cooling-Off Period

If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days of receiving it, for any reason and without providing justification.

To qualify, the item must be in the same condition in which you received it: unworn or unused, with tags attached, in its original packaging, and accompanied by the receipt or proof of purchase.